Frequently Asked Questions

Do you have a question , would you like help and/or advice or is there something wrong with your order? Then we are happy to help you. :)

How do I choose a product from your range that suits me?

We understand that it is sometimes difficult to make a choice. Above all, follow your feelings.
What if you still can't figure it out?
Your zodiac sign can also help you choose a product from our range.
Otherwise we can always be reached by email: or chat!

What are the products made of?

The plateau and hand of the namaka set are made of Jesmonite. Jesmonite is a water-based composition material and solvent free, making it more eco and environmentally friendly.

The Jesmonite products have a coating that makes the products water-repellent.

The pyramid is made of the well-known amber cubes. Ingredients: Musk Xylol 5%, Musk Ambrette 2%, Essential oil 10%, Rose powder 8%, Perfume base 71%.

The hamsa hand of the khomsa pendant is made of wood.

What is the jewelry made of?

Our jewelry is made of satin cord and real gemstones and/or minerals. We use Miyuki beads for the small gold/silver or colored beads.

Are the products handmade?

Yes! Almost all products are handmade!

How do I keep my jewelry beautiful?

Give your gemstone some love.
Be careful. Some gemstones can discolor in water or other agents. We recommend taking off the bracelet before showering to prevent discoloration of both the gemstone and the bracelet.

How do I keep my products beautiful?

Both the plateau and the hand of the namaka set have a water-repellent coating. We recommend wiping the Jesmonite products with a cloth or slightly damp cloth.

NB! If a Jesmonite product becomes too wet, the quality of the product cannot be guaranteed.

The pyramid of amber is larger than a normal amber block. The advantage is that the scent lasts longer than a normal amber block. If the odor diminishes slightly, scrape off a piece of the pyramid. For example, the shavings can be used in the vacuum cleaner bag, or it can be placed on a bowl on the stove or under your car seat.

NB! In summer, amber can soften or even melt, so choose the location for the product.

Will I receive a gift above an amount spent?

Be surprised by us when you spend €50 or more

How can I contact you?

You can reach us by sending an email to:
We will process your email as quickly as possible. Otherwise you can always send a chat message via the website. We will respond in the chat as soon as possible.

How can I pay?

You can pay online with us with the following payment options: IDEAL and Paypal. It is also possible to pay by credit card such as:
Visa, Mastercard, Maestro

Help! I didn't receive a confirmation email!

Unfortunately, it sometimes happens that our confirmation email does not reach you properly. Sometimes it can take a while. Still no confirmation after 1 hour?
Just to be sure, check your SPAM inbox.
Should our email still not be there? Email us or chat with us; then we will sort it out for you!

How long will it take before I receive my order?

If you have purchased a product from the webshop, it will be sent to you with PostNL 1 to 2 days after payment.

Help, I received a broken product!

Unfortunately that is not the intention! Send an email to with a photo and your order number and we will be happy to help you!