- Shipping time: We aim to ship your order within 1 to 2 working days after receipt of payment.

- Carrier: All orders are shipped via PostNL.

- Shipping costs: Letterbox package: €2.95 | Normal postal package: €4.95.

- Order confirmation: You will receive immediately after placing your order
an order confirmation via your email.

- Track & Trace: You will receive a Track & Trace code with which you can track the location of your package. Please note that emails can sometimes end up in the SPAM or Junk folder, so please check this folder if you have not received the email.

- Responsibility for delays: Sterrenstof is not responsible for delays caused by PostNL, such as strikes, busy holidays or other unforeseen circumstances.